Sub-Department of the Reception, Mail and Liaison

Under the authority of a Sub-Director, Sub-Department of Reception, Mail and Liaison is in charge of:
– Reception, information and Orientation;
– Receiving, sorting, processing and distribution of mail;
-The reproduction, distribution, classification and conservation
signed acts;
-Notification of individual acts “and the breakdown of regulatory acts, as well as any other document service
– The reminder services for the processing of files.
It includes:
– The Reception and Orientation Service;
– Service Mail and Liaison;
– The Relaunch Service,
– The Documentation and Archives Service.

The reception and Orientation Service

Under the authority of a Service Head, the reception and Orientation Service is in charge of:
– The reception of applications;
– The reception of applications;
– Control of documents.

It includes:
– The Reception and Information Bureau,
– The Conformity Monitoring Bureau.

 Mail and Liaison Service

Under the authority of a Head of Service, Service Mail and Liaison is in charge of:
– Recording and coding of physical records;
– The breakdown of the post;
– The classification and conservation signed acts;
– The duplication of individual acts and all other service;
– Notification of signed acts
– The creation of electronic records

It includes:
– Mail In Bureau;
– Mail Out Bureau,
– The Duplication Bureau.

The Relaunch Service

Under the authority of a Service Head, the Relaunch Service is in charge of:

– Monitoring of users’ requests;
– Automatic relaunch of services in case of non-respect of standard deadlines for the processing of files,
– The initiative of reminding other government departments.

It includes:
– The Bureau for Monitoring of Queries,
– The Bureau for Relaunch of Files.

The Documentation and Archives Service

Under the authority of a Service Head, the Documentation and Archives Service is in charge of:
– Design and implementation of a classification system of documentation of the Ministry;
– The collection, centralization and dissemination of written, photographic, digital and audio-visual material in mining, industry and technological development documentation;
– The promotion of reading and literature in the field of mining, industry and technological development;
– The organization and operation of the Library of the Department;
– The acquisition, management and conservation of works related to mining, industrial and technological development,
– The collection and remittance of the archives of the Ministry of the National Archives.

It includes:
– The Documentation Bureau
– The Archives Bureau.